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Privacy Policy

Effective date: June 13, 2019

Kryo, Inc. (“us,” “our,” or “we”) respects your privacy. This Privacy Policy (the “Policy”) explains how we collect, use, disclose, and protect personal information that we collect from you through the website,, the OOLER mobile application, and the OOLER device (collectively, the “Services”). This Policy does not apply to any third-party websites, services, or applications to which the Services link or are otherwise accessible through the Services.

Information We Collect From You

When you use or access the Services, we may collect personal information, such as the following:

We also may collect certain other information automatically when you visit or use the Services, such as the following:

If you choose to link or connect the Services with a third-party service, the third-party service may provide us information about you, including sleep quality information, such as your sleep time, heartrate and heartrate variability, respiratory rate, body temperature, and activity information. Your use of those third-party services, including those third-party services’ information practices and provision of your personal information to us, is governed by those third-party services’ privacy policies and any relevant terms, conditions, or authorizations to which you have agreed.

How We Use and Disclose Information We Collect From You

As a general matter, we use, disclose, transmit, transfer, store, and otherwise process your information to provide the Services when we have an appropriate legal basis. We may process the information we collect from you for the following purposes.

1. For our customers’ and our legitimate interests, consistent with your rights and appropriate to the context, in order to:

2. To provide services that are subject to contractual terms you have accepted, such as our licenses, service agreements, and terms of use.

3. To the extent you provide your consent, such as to permit us to use, disclose, transmit, transfer, store, and otherwise process your sleep quality information to allow you to evaluate the quality of your sleep or to allow us to analyze the effectiveness of and improve our products and services, or if we request to process your personal information for a purpose that is not already identified by this Policy.

4. To comply with legal obligations.

We store personal information for as long as we reasonably need it to fulfill the purposes for which it was collected, including provision of services to our customers and to comply with law, as applicable. For example, if you register for our services and create an account, we will store your information for as long as needed to maintain your account, provide the services you requested, enforce any applicable terms that govern your use of the services, and maintain appropriate records to reflect our delivery of services to you. We periodically review the personal information we retain to determine whether continued storage is proper.

We may disclose personal information we collect from you to third parties, including:

Your Choices

You may choose not to provide the personal information we request. However, not providing information we request may restrict your ability to use certain features of the Services. For example, you may be able to restrict the collection of personal information or functionality through your device's operating system or by disabling cookies, but doing so may prevent you from using the functionality of the Services. You may also choose to delete your account and/or unsubscribe from email communications. Some internet browsers have a “do-not-track” feature that let you tell websites that you do not want to have your online activities tracked. At this time the Services do not respond to browser “do not track” signals. We may allow third parties to use the Services to collect personal information about your online activities over time and across different websites, applications, and other online products or services.

International Transfers of Information

We operate internationally and may transfer information about you to any jurisdiction where we do business. When you use our websites or applications, you acknowledge that we may transfer information about you as described in this policy.

We will transfer your personal information for any of the purposes identified in this policy to any of our subsidiaries, affiliates, service providers, and business partners that may be located outside of the jurisdiction where you are located. The laws in those jurisdictions may not provide the same level of data protection compared to the laws in your country. However, we will treat your personal information as subject to the protections described in this policy.

When we transfer personal information subject to the General Data Protection Regulation to entities located outside of the European Economic Area (“EEA”), we will rely on a legal framework that provides appropriate safeguards, which could include the standard contractual clauses, binding corporate rules, the EU-US Privacy Shield program, or another framework deemed adequate by the European Commission.


We maintain safeguards intended to protect the personal information collected through the Services.

Changes to this Policy

We may update this Policy to reflect changes in our privacy practices at any time and without prior notice to you. When we do so, we will update the Effective Date of the Policy, above. We encourage you to periodically review this Policy for the latest information on our privacy practices.

Your California Privacy Rights

If you are a California resident and would like to request a list of third parties to whom we may share personal information for their marketing purposes and the categories of information we may disclose, you may mail your request to us at 144 Talbert Pointe Drive Suite 103 Mooresville, NC 28117 USA or email your request to us at

Additional Information for Residents of the European Economic Area and Switzerland

If you are located in the EEA or Switzerland, and we process your information in an EEA member state or Switzerland, you may have additional rights to request access to, correction of, erasure of, or the transfer of your personal information, as well as the right to object to or restrict the processing of your personal information. You may exercise these rights, if applicable, by contacting us as described in the Contacting Us section of this Policy. Individuals located in the EEA or Switzerland may also have the right to lodge a complaint with an EEA or Swiss supervisory authority, as applicable.

Contacting Us

If you have any questions or comments about this Policy or our privacy practices, or if you would like to exercise one of your rights under this Policy, please contact us by mail at 144 Talbert Pointe Drive Suite 103 Mooresville, NC 28117 USA or

Please include your name, contact information, and the nature of your request so that we can respond appropriately and promptly to your communication.

© 2019 Kryo Inc.